Privacy Policy for Two Knights Insurance

Effective Date: 07/09/2024

This Privacy Policy explains how Two Knights Insurance ("we", "our", or "us") collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at https://www.twoknightsins.com/.

1. Collection of Personal Information

We collect information on behalf of insurance carriers. This may include:

• Personal identification information (Name, address, phone number, email address)
• Insurance history and related information
• Any other information necessary for providing insurance quotes or services

We collect your phone number through our contact information form, and with your consent, we will send you text messages on a weekly basis if you've opted in. Reply STOP at any time to unsubscribe from text messages. We will never share your customer data with third parties for marketing or promotional purposes.

2. How We Use Your Information

We use the collected information to:

• Enroll you in insurance policies
• Communicate with you about our services
• Provide customer support
• Send you text messages if you've opted in
• Comply with legal obligations

We do not process claims; this is done by the insurance carriers.

3. Information Sharing and Disclosure

We do not share your personal information with third parties except as described in this policy. We may share information with:

• Insurance carriers for the purpose of enrolling you in policies
• EASE (Electronic Access to Surgical Events) and Employee Navigator for benefits administration

4. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us if you wish to exercise these rights.

6. Cookies and Tracking Technologies

We use Google Analytics to analyze the use of our website. Google Analytics may use cookies to collect information about your visit to our site. We also use Calendly for scheduling, which may use cookies for its functionality.

7. California Privacy Rights

We comply with the California Consumer Privacy Act (CCPA). California residents have the right to request access to their personal information, request deletion of their personal information, and opt-out of the sale of their personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Two Knights Insurance
4401 El Camino Real Unit F
Atascadero, CA 93422

Theresa@TwoKnightsIns.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.